Our Georgian banking business is comprised of three major segments: 
Retail, MSME and CIB

Loan and deposit portfolios as of 31 December 2023

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Retail Banking

We differentiate ourselves through the superior customer experience we deliver, the best-in-class digital channels we provide and the advanced data analytics tools and fully-fledged payments solutions we have developed.

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FY 2023 highlights   

  • 38.1% retail loan market share1

  • 36.0% retail deposit market share1

  • 1.6 mln monthly active customers

  • 61% NPS2

MSME Banking

We differentiate ourselves through the extensive business support programme we offer, the superior customer experience we deliver and the advanced data analytics capabilities we have.

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FY 2023 highlights

  • 68% of newly registered legal entities chose TBC Bank4

  • c. 62,400 monthly active customers

 

Corporate and Investment Banking

Our success is driven by our client-centric business model, our investment in talent and our focus on advancing data analytics and digital capabilities.

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FY 2023 highlights

  • 40.7% CIB loan market share1

  • 44.9% CIB deposit market share1

  • c. 7,500 customers

1 Market shares are Based on data published by National Bank of Georgia on analytical tool Tableau. In this context retail refers to individual customers and CIB refers to legal entities

2 The Net Promoter Score (NPS) was measured based on the survey conducted by the independent research company IPM in December 2022

3 Includes collateralised business and agri loans up to GEL 1 million, as well as micro businesses with a maximum turnover of GEL 2 million

4 Based on data shared by National Statistics Office of Georgia